At IncomePuzzle.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our platform, courses, and services.
1. 📥 Information We Collect
We may collect the following types of personal data:
- Basic account info: Name, email, password
- Billing details: Address, payment method (via secure 3rd party processor)
- Course activity: Progress, quiz results, and preferences
- User input: Answers to personalization questions, feedback, and support requests
- Technical data: IP address, browser type, device, cookies (see Section 6)
2. 💡 How We Use Your Information
We use your data to:
- Provide and personalize your learning experience
- Deliver AI-generated course recommendations
- Process transactions and manage subscriptions
- Improve site features and user experience
- Communicate updates, offers, and educational content
- Respond to customer support requests
3. 🛒 Payments
All payments are processed via secure third-party platforms (e.g., Stripe, PayPal). We do not store your full credit card details.
4. 🔐 Data Storage and Security
- Your data is stored on secure servers with encryption and access control.
- We implement security best practices to prevent loss, misuse, or unauthorized access.
- Access to your data is limited to authorized staff and service providers only.
5. 🌍 GDPR & User Rights (EU/UK)
If you’re in the EU or UK, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent at any time
- Request a copy of your data
6. 🍪 Cookies & Tracking
We use cookies to:
- Save login sessions
- Analyze site traffic and user behavior
- Remember your course preferences
You can disable cookies in your browser settings, but some features may not work correctly without them.
7. 🤝 Sharing Your Data
We do not sell or rent your personal information. We may share data with trusted partners (e.g., hosting providers, analytics platforms) solely to deliver our services.
8. 🧼 Data Retention
We retain your information as long as your account is active or needed for legitimate business purposes, such as resolving disputes or complying with legal obligations.
9. 📢 Policy Updates
We may update this Privacy Policy from time to time. The updated version will always be available on this page with the effective date.
10. 📩 Contact Us
Questions or concerns about your privacy?
Email us at:
📧 hello@incomepuzzle.com
