Making your first sales is exciting—but keeping customers happy is what builds a real business. If your fulfillment is slow or support is sloppy, even the best product won’t save you from bad reviews.

 

In this module, you’ll learn how to run your back-end like a pro. We’ll walk you through the essentials of processing orders, tracking shipments, and managing customer service with ease—so you can avoid headaches and build a brand people trust.

 

What You’ll Learn:

✅ How to manage orders and track shipments efficiently
✅ What to expect from your suppliers—and how to hold them accountable
✅ Pro tips for handling customer questions, issues, and refunds
✅ How to turn support into a customer loyalty engine
✅ The systems you need to minimize disputes and maximize satisfaction

 

📦 By the end of this module, you’ll have a streamlined fulfillment process and a rock-solid plan for delivering 5-star customer service.